MemoVibe Studio respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit [memovibestudio.com] (the “Site”) or make a purchase.
1. Information We Collect
1.1 Information you provide:
Name, email address, shipping address, billing address.
Payment information (processed securely by our payment providers; we do not store full payment card details).
Customization content: photos, text, names, dates, and other materials you upload.
Communications with us (emails, chat, contact forms).
1.2 Information collected automatically:
IP address, browser type, device information, operating system.
Pages visited, time spent, referring URL.
Cookies and similar technologies (see Section 5).
1.3 Information from third parties:
Payment processors, shipping carriers, analytics providers, and marketing partners.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders, including customization.
Communicate with you about your order, shipping, and customer service.
Improve our Site, products, and services.
Send marketing communications (only with your consent, where required).
Comply with legal obligations, prevent fraud, and enforce our Terms.
3. How We Share Your Information
We may share your information with:
Service providers: payment processors, shipping carriers, printing/production partners, email and marketing platforms, analytics providers.
Legal requirements: when required by law, subpoena, or to protect our rights, property, or safety.
Business transfers: in connection with a merger, acquisition, or sale of assets.
With your consent: for any other purpose you approve.
We do not sell your personal information.
4. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Correct inaccurate information.
Delete your information.
Restrict or object to processing.
Data portability.
Withdraw consent at any time.
Lodge a complaint with a supervisory authority.
To exercise these rights, contact us at [email protected]. We will respond within the time required by applicable law.
For California residents: You have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of the sale or sharing of personal information. We do not sell personal information.
For EU/UK residents: We process your data based on contract necessity, legitimate interests, consent, and legal obligations. You have the right to lodge a complaint with your local data protection authority.
5. Cookies and Tracking
We use cookies and similar technologies to:
Keep you logged in and remember your cart.
Analyze Site traffic and performance.
Personalize content and ads (with consent where required).
You can manage cookies through your browser settings. Disabling cookies may affect Site functionality.
6. Data Retention
We retain personal information as long as necessary to fulfill the purposes described in this policy, including legal, tax, and accounting requirements. Customization content is retained only as long as needed to produce and ship your order, unless you consent to additional use.
7. Children’s Privacy
Our Site is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, contact us and we will delete it.
8. International Transfers
We may transfer your information to countries outside your own, including the United States and China, where our service providers operate. We take steps to ensure appropriate safeguards are in place.
9. Security
We use reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
11. Contact
For privacy questions, contact us at [email protected].